Thank you for shopping with MM Dupatta! We strive to provide fast and reliable delivery to ensure you receive your orders on time. Please review our shipping policy below for details on processing, delivery times, and shipping costs.
1. Order Processing
Orders are typically processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Rates
MM Dupatta offers free standard shipping across Pakistan on all orders. For express shipping options, additional charges may apply. The exact shipping cost, if any, will be calculated at checkout.
3. Delivery Times
Standard shipping generally takes 3-5 business days for delivery, depending on your location. While we strive to meet these timelines, please note that unexpected delays may occur due to external factors beyond our control, such as weather conditions or courier delays.
4. Order Tracking
Once your order is shipped, you will receive an email with tracking information to monitor your delivery. You can also track your order status on our website using your order number.
5. Shipping Restrictions
At this time, we only ship within Pakistan. We do not currently offer international shipping but hope to expand in the future.
6. Incorrect Addresses & Undeliverable Packages
Please ensure your shipping address is accurate when placing your order. MM Dupatta is not responsible for packages delivered to incorrect addresses provided by customers. Undeliverable packages due to incorrect addresses or other delivery issues may incur additional fees for re-shipping.
7. Damaged or Lost Packages
If your package is lost or arrives damaged, please contact our customer service team within 7 days of delivery. We will work with the shipping carrier to resolve the issue and ensure you receive your items.
For any questions or concerns about your order or shipping status, please contact us at info@mmdupatta.com or +92 331 3620608. Thank you for choosing MM Dupatta!